SYSTEM 002 / VIRTUAL MEDIATION

Tex Mediator

Two parties. Separate payments. One Zoom mediation. A connected workflow that brings scheduling, case intake, payments, and virtual meeting coordination together.

WORKFLOW ILLUSTRATIONTEXMEDIATOR.COM ↗
Client TexMediator P.L.L.C.
Industry Legal Services / Virtual Mediation
Renatus Role Logo Design, Website & Connected Workflows

The Challenge

Two parties. One coordinated process.

TexMediator needed a professional online presence for a new Texas mediation practice led by attorney and mediator Hugh Howerton. The website had to establish trust, explain his experience and pricing clearly, and make it easy for attorneys to move from evaluating the mediator to requesting a date.

The operational side was just as important. A mediation may involve two parties, multiple attorneys, case documents, a shared meeting date, separate payment responsibilities, and a virtual Zoom session. A generic contact form would leave too much of that process to manual email follow-up.

THE GOAL

The goal was one connected client journey: understand the service, select the right mediation, provide case details, coordinate the Zoom session, and handle payment without losing the personal feel of Hugh's practice.

PROJECT GOALS / 05 REQUIREMENTS

What this project needed to solve.

  • Establish trust

    Present 39 years of personal-injury trial experience with clarity and credibility.

  • Make services easy to compare

    Publish mediation formats, pricing, policies, and availability in one place.

  • Collect the case details

    Collect structured case and opposing-party information during scheduling.

  • Connect the scheduling workflow

    Connect scheduling with calendar availability, Zoom, and client communication.

  • Let each party pay separately

    Support a payment process in which each party can pay its own share.

From Concept to Identity

The logo behind the practice.

Hugh brought three early concepts exploring Texas imagery, scales, and different color palettes. Renatus developed the finished tower-and-scales logo and brought it into the custom website and client communications.

The finished TexMediator P.L.L.C. logo with a tower-and-scales symbol and white and gold lettering
THE FINISHED IDENTITY
Explore the original concepts and the design story ↗

The Solution

The full mediation process, connected.

Renatus handled the public-facing brand and website together with the connected systems behind scheduling, intake, separate-party payments, and virtual mediation over Zoom.

01

Brand & Custom Website

Developed the finished TexMediator logo from Hugh’s initial concepts and built a responsive custom website that presents Hugh's background, areas of practice, pricing, policies, and direct call to schedule mediation.

See Hugh’s original concepts and the finished logo →

02

Scheduling & Case Intake

Configured mediation appointment types, advance-notice rules, availability, detailed intake questions, additional contacts, case information, and supporting document upload.

03

Calendar & Zoom Virtual Mediation

Connected the booking workflow with calendar availability and automated Zoom meeting creation so confirmed mediations can move into Hugh's working calendar and virtual meeting process.

The Client Journey

One clear path from research to confirmation.

The experience was organized around what attorneys need to know and do—not around disconnected software tools.

Step 01

Review the Practice

Attorneys can understand Hugh's experience, approach, services, pricing, cancellation policy, and available mediation formats.

Step 02

Select & Request

The booking experience guides the attorney to the appropriate mediation type, date, and time while respecting calendar rules.

Step 03

Provide Case Details

Structured intake captures counsel, parties, cause number, court, additional contacts, notes, and relevant documents.

Step 04

Pay Separately & Meet on Zoom

Each party follows its own payment steps. Confirmations and calendar details provide the information to join one shared virtual mediation session over Zoom.

The Outcome

A professional practice with a connected digital front door.

TexMediator now has a live, mobile-friendly website that turns a complicated professional-service workflow into a clear experience. Attorneys can evaluate the practice, understand pricing, submit organized case information, schedule a mediation, and receive the next steps through one branded system.

  • Professional visual identity and custom website
  • Clear service, pricing, and policy information
  • Structured client and case intake
  • Connected scheduling, calendar, and Zoom virtual mediation
  • Support for separate-party mediation payments
  • Search, analytics, accessibility, and privacy foundations
Logo Design & Brand Identity Custom Web Design Responsive Development Legal Intake Acuity Scheduling Zoom Virtual Mediation Stripe SEO & AEO Analytics

Build With Renatus

Need more than a basic business website?

Renatus can connect your website with the scheduling, intake, payment, and communication systems your business needs to operate.

For a similar practice, explore websites and booking workflows for mediators. If clients also need private documents or status updates, use the client portal development guide to define that additional scope.