Brand & Custom Website
Created the TexMediator logo and a responsive custom website that presents Hugh's background, areas of practice, pricing, policies, and direct call to schedule mediation.
Client Case Study • Legal Technology
Tex Mediator
Building a professional digital presence and connected mediation-booking workflow around the way attorneys, parties, and a mediator actually work.
Client
TexMediator P.L.L.C.
Industry
Legal Services / Mediation
Renatus Role
Brand, Website & Workflow
Status
Live at texmediator.com
The Challenge
More than a brochure website.
TexMediator needed a professional online presence for a new Texas mediation practice led by attorney and mediator Hugh Howerton. The website had to establish trust, explain his experience and pricing clearly, and make it easy for attorneys to move from evaluating the mediator to requesting a date.
The operational side was just as important. A mediation may involve two parties, multiple attorneys, case documents, a shared meeting date, separate payment responsibilities, and a virtual Zoom session. A generic contact form would leave too much of that process to manual email follow-up.
The goal was one connected client journey: understand the service, select
the right mediation, provide case details, coordinate the meeting, and handle
payment without losing the personal feel of Hugh's practice.
- Present 39 years of personal-injury trial experience with clarity and credibility.
- Publish mediation formats, pricing, policies, and availability in one place.
- Collect structured case and opposing-party information during scheduling.
- Connect scheduling with calendar availability, Zoom, and client communication.
- Support a payment process in which each party can pay its own share.
The Solution
A website built around the full mediation process.
Renatus handled the public-facing brand and website together with the connected systems behind scheduling, intake, meetings, and payment.
Scheduling & Case Intake
Configured mediation appointment types, advance-notice rules, availability, detailed intake questions, additional contacts, case information, and supporting document upload.
Calendar & Zoom Integration
Connected the booking workflow with calendar availability and automated Zoom meeting creation so confirmed mediations can move into Hugh's working calendar and virtual meeting process.
Separate-Party Payment Workflow
Built a Stripe-connected workflow that uses the scheduling information to support a separate invoice for the second party instead of forcing one law firm to cover the entire mediation fee.
Read how the two-party mediation payment workflow was built →
The Client Journey
One clear path from research to confirmation.
The experience was organized around what attorneys need to know and do—not around disconnected software tools.
Review the Practice
Attorneys can understand Hugh's experience, approach, services, pricing, cancellation policy, and available mediation formats.
Select & Request
The booking experience guides the attorney to the appropriate mediation type, date, and time while respecting calendar rules.
Provide Case Details
Structured intake captures counsel, parties, cause number, court, additional contacts, notes, and relevant documents.
Coordinate & Pay
Confirmations, calendar details, Zoom information, and separate-party payment steps support the mediation after the request is submitted.
The Outcome
A professional practice with a connected digital front door.
TexMediator now has a live, mobile-friendly website that turns a complicated professional-service workflow into a clear experience. Attorneys can evaluate the practice, understand pricing, submit organized case information, schedule a mediation, and receive the next steps through one branded system.
- Professional visual identity and custom website
- Clear service, pricing, and policy information
- Structured client and case intake
- Integrated scheduling, calendar, and Zoom workflow
- Support for separate-party mediation payments
- Search, analytics, accessibility, and privacy foundations
Build With Renatus
Need more than a basic business website?
Renatus can connect your website with the scheduling, intake, payment, and communication systems your business needs to operate.