Mediation practices
Connect service information, appointment selection, intake, and payment handoffs around the way your practice actually works.
Booking a mediation can involve more than one participant, different session lengths, availability rules, and separate payment responsibilities. Renatus maps the complete journey before choosing which parts belong on the website and which belong in a scheduling or payment platform. The practice remains responsible for reviewing its professional policies and service terms.
Help visitors distinguish session types, duration, pricing structure, participation requirements, and the information needed to request or schedule a session. Use practice-approved language. Make it clear whether the next action creates a confirmed booking or only submits a request for review.
Document who schedules, who receives notifications, and whether each party has a separate payment obligation. Include cancellation, rescheduling, duplicate notifications, and unsuccessful payment events in the implementation plan. Automation should reduce repetitive coordination without making assumptions about a case or overriding the practice’s decisions.
Exercise the appointment types you actually offer, the notice period, confirmation messages, meeting links, and payment handoffs. Keep secrets on the server and define a manual recovery route when an outside provider is unavailable. A successful payment-link redirect alone is not proof that every participant’s obligation was completed.
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